Job Description
Our client is an international company based in Maidstone specialising in the manufacturing of paper packaging and bags. They are offering an exciting opportunity to join them as a Sales Administrator on a permanent basis.
Main responsibilities:
· Provide direct customer services by informing them of products and services.
· Identify sales opportunities and follow up on existing accounts for business development
· Identify each potential customer’s needs and explain products’ value and capabilities to customers.
· Negotiate prices and variations in prices and specifications.
· Process enquiries with the Production Planning office
· Process and follow-up customer orders
· Build meaningful relationships within the company, particularly with your dedicated Sales Executive, and outside
· Meet individual and company sales targets
· Review the weekly Outstanding Order and Overdue Order list to minimise disruption to your customers
· Liaise with the Customer Support Manager to ensure appropriate and timely delivery of service and products
· Follow up on service and / or product once the delivery has been made
· Deal quickly with customer complaints, referring to the Managing Director when appropriate
· Make cold calls to prospective clients and inform them about new products and deals.
· Prepare daily sales reports, analysing and summarising information
Person Specification:
· Excellent customer service skills both phone and email.
· Ideally, previous sales administration experience
· Strong MS Office knowledge
· Solid office administrative skills
The hours of work will be 07:45am to 16.30pm Monday to Thursday and 07.45am to 15.30pm on Friday.
The client is offering a competitive salary of £26,000 per annum plus a bonus scheme and additional benefits including:
· Up to £900 per year attendance bonus
· £200 contribution to gym membership
We are acting as an Employment Agency in relation to this role.
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