Job Description
Job Description:
Our client, Commercial Property and Development Consultants based on the outskirts of Maidstone town centre, are looking to recruit a Commercial Property Lettings & Sales Administrator
They are an independent, RICS‑regulated property consultancy providing commercial agency, valuation, building surveying, and property and development consultancy services to public and commercial clients across Kent and the Southeast.
Location
Office-based – Maidstone, Kent
Reporting To
Directors. Line Manager – Director of Commercial Agency
Role Overview
Administrators are vital to the company’s success, handling key responsibilities on behalf of fee earners. As part of a small team within an office of 10–12 people, you will assist with commercial lettings and sales at every stage, focusing on exceptional client and enquirer liaison, compliance, updating property and client records, clear communication with other professionals, and cross-department collaboration.
Key Responsibilities
- Provide administrative support to commercial property sales and lettings instructions
- Answering telephones and dealing with telephone and email enquires
- Prepare and issue marketing particulars, schedules, and property information
- Coordinate marketing via property portals, mailing lists, and internal databases
- Arrange viewings, inspections, meetings, and diary management
- Respond professionally to telephone and email enquiries from prospective purchasers, tenants, and clients
- Maintain accurate property, instruction, and client records within Agency Pilot cloud software, in line with data protection requirements
- Potential to conduct ad-hoc viewings, when operationally required
Transaction and Instruction Support
- Assist with offer handling and progression, including preparation of heads of terms under supervision
- Monitor key milestones and conditionality throughout transactions
- Liaise with solicitors, landlords, tenants, agents, and other professional advisers
- Support and undertake compliance processes including AML checks and client onboarding
Client Care and Professional Standards
- Support the business in delivering services consistent with RICS Codes of Practice
- Maintain confidentiality and act with professionalism and integrity at all times
- Assist with preparation of fee proposals, client correspondence, and engagement documentation
- Support invoicing and fee administration as required
- Assist other areas of the business as well as general office duties
Skills and Experience
Essential:
- Previous experience in residential or commercial property agency administration
- Strong IT skills and competent user of Microsoft Word, Excel, and Outlook
- Familiarity with property related CRM systems or property marketing platforms
- Strong organisational skills and attention to detail
- Clear written and verbal communication skills
Desirable:
- Experience in commercial property sales and/or lettings
- Understanding of basic commercial property terminology and transaction processes
- Experience of working within a small office environment
- A vehicle in good working order maybe required for undertaking occasional viewings
Personal Attributes
- Well-organised and methodical
- Proactive and reliable
- Professional and client-focused
- Able to work independently and as part of a wider professional team
Salary and Benefits
· Pay – £26,000 to £29,000 per annum depending on previous experience.
o Opportunity to a share of department performance related bonus.
o Christmas Bonus
o Personal Pension Scheme with company contributions
· 33 days holiday inclusive of bank holidays + additional days annual leave over Christmas / New Year period, subject to the use of 3 days holiday from entitlement.
· Health Shield Cash Plan – Following at least 6 months service
· Death in Service Plan – Following at least 6 months service
· Compliance training
· Free parking
We are acting as an Employment Agency in relation to this role.
You are applying for