Key Requirements

  • Holiday
    Holiday

    Holiday

  • Pension
    Pension

    Pension

  • Location
    Location

    Sittingbourne

  • Contract
    Contract

    Permanent

  • Salary
    Salary

    £18,000 per year

Installation Administrator

Job Ref: Permanent

Job Description


Our client based in Sittingbourne is offering an exciting opportunity to join their Installations Team as an Installation Administrator. 
The main purpose of the role  is to manage the day to day operations of Installations for an allocated geographical area, ensuring that it delivers agreed performance targets and KPI’s. To ensure that the team are operating within a safe system of work and legal compliance. To promote a high standard of work and customer service excellence. To create a winning team that delivers client objectives and vision and upholds internal policy, procedures and values.

Principle Accountabilities
• To control and allocate work to a defined group of fitters ensuring that the customer has been communicated with and that materials have been ordered and sent to the properties.
• To allocate work in the most efficient way to maximise productivity and to meet customer/client demands as directed by the Senior Installations Manager.
• To engage with the fitters to ensure that they have all they need to complete their jobs.
• To engage with other team members to ensure that carpentry, electrical and scaffolding are booked and resourced.
• To liaise with the customer to ensure that all is progressing well to provide information as to what is happening on the job.
• To be responsible for any additional material orders being sent to the jobs is correctly authorised and recorded.
• To close work off ensuring that all documentation is available, fit for purpose and have been recorded correctly.
• To adjust the client details on our operating system.
• Where required adjust the LGSR and annual servicing dates such that compliance is managed correctly.


The hours of work will be on an 8 hour shift basis (working hours between the hours of 8am and 5:30pm) Monday to Friday and the client is offering a competitive salary of 18,000 per annum.  
Earl Street is acting as an employment agency in relation to this role.
 

Key Requirements

  • Previous experience in the service industry, responsive repairs, gas and social housing sector.
  • Strong communication skills, including telephone and computer (Excel)
  • Experience of planning and recording work, data entry and closing off jobs when finished.
  • Proven ambassador for customer service excellence.
  • The company operates extensive IT systems and mobile technology. You will be expected to familiarise yourself with the operation of such systems.

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